EXHAUSTIVE CALL CENTRE SOLUTIONS.
B2B and B2C services for varied industries.
BIZWERKZ provides innovative, cost effective and customized BPO/Call center solutions to many industries. We offer B2B and B2C services depending on the requirements of the customers. We also have training modules to train BPO personnel.
Why should you select BIZWERKZ for your BPO services?• Vast experience in handling BPO services. • World class infrastructure. • Trained professionals to handle queries easily and efficiently. • Technology driven services. • Cost effective services. • Priority given to customer satisfaction. • Customized solutions.
Business process outsourcingThe process of outsourcing specific business functions to a third party is call Business process outsourcing. Generally companies outsource Accounting, HR, and Sales and Marketing, Customer care etc. This kind of outsourcing helps the parent company to concentrate on their core business. We provide BPO services that help the company reduce operational overheads and thus leading to better ROI. Our skilled professionals handle this process very well.
Inbound Call Centre ServicesWe provide inbound call centre services that include answering services, customer service, help desk service, Inquiry handling, Interactive Voice Response, Inbound sales, taking orders and Toll Fee services. We first speak to the clients and understand what their requirements are and then work out a methodology to handle all inbound call effectively. Our team of professionals is well trained and will be able to offer best services. They are monitored and guided by Quality Analysts and Team heads.
Outbound Call CentersWe make out bound calls to the existing customers or potential customers on behalf of the client. Our outbound services include setting of appointments, telemarketing services, market survey, collections, lead generation, auditing and voice broadcast. Our professionals are smart and energetic who will be able to manage their process efficiently.
Interested in our BPO services? Feel free to call us +65 6458 4411. We will definitely come out with the right BPO/ Call center solution.
Toll Free Support Services
Help desk and Technical support